If you feel someone is impersonating you online

After my latest episode of getting scammed, I contacted Microsoft abuse(at)hotmail.com about the email used to impersonate me.

This was their reply.

Hello,

 

If you feel that someone is impersonating you, we suggest that you make a formal report of the incident. In order to violate the TOS the impersonator must be using one or more of the following:

- Your legal name
- Your telephone number
- Your address
- Any other personal identification of yours, such as a photograph

 

Take note that duplication of your nickname is not considered a violation of the COC.   

If you would like us to further investigate the case, please contact our Abuse Department with the following information and evidence documents:

• Your contact information, including an address, telephone number, and preferably, your e-mail address.
• Electronic copies of the user’s Photo ID, Driver’s License, passport, work ID badge that would validate your identity.   
• Electronic copies of the e-mail messages sent from the account         
• Notes about when this happened and the actions of the perpetrator
• A police report, if available.         

         
 You can be able to contact us by replying to this mail. Also, please send the documents needed via email attachment.

 

 

 Online Safety

I followed up with the information that they requested and they said:

Hello,

We have taken appropriate action on the account that you reported in compliance with the Hotmail Code of Conduct (COC). To view our Terms of Use, visit the following Web site:

http://windows.microsoft.com/en-US/windows-live/code-of-conduct

Not sure what action they took but it made me feel better.