This was their reply.
Hello,
If you feel that someone is impersonating you, we suggest that you make a formal report of the incident. In order to violate the TOS the impersonator must be using one or more of the following:
- Your legal name
- Your telephone number
- Your address
- Any other personal identification of yours, such as a photograph
Take note that duplication of your nickname is not considered a violation of the COC.
If you would like us to further investigate the case, please contact our Abuse Department with the following information and evidence documents:
• Your contact information, including an address, telephone number, and preferably, your e-mail address.
• Electronic copies of the user’s Photo ID, Driver’s License, passport, work ID badge that would validate your identity.
• Electronic copies of the e-mail messages sent from the account
• Notes about when this happened and the actions of the perpetrator
• A police report, if available.
You can be able to contact us by replying to this mail. Also, please send the documents needed via email attachment.
Online Safety
I followed up with the information that they requested and they said:
Hello,
We have taken appropriate action on the account that you reported in compliance with the Hotmail Code of Conduct (COC). To view our Terms of Use, visit the following Web site:
Not sure what action they took but it made me feel better.