I got scammed

I have been scammed out of $1700 worth of goods. The credit card companies helped them get away with it. Here is how they did it.

I am an online merchant using the bank's online system for processing my credit card orders. I paid a developer to have it integrated into my company website.

The fraudsters used stolen credit card information to purchased goods. The cards are still valid at the time of purchase and they have the correct address information as well. Therefore authorization is easily obtained. After we sent the goods that true cardholder complains about the charges. We get a chargeback i.e. the bank takes bank the money & we lose the goods.

I called the bank with the information such as the IP address, ship to address, etc. saying is there anything we can do with the authorities. They said, "nope."

So we merchants are on our own. We pay 2-4% of our sales to VISA, Mastercard and AMEX to assume all the risk.