Showing posts with label impersonating emails. Show all posts
Showing posts with label impersonating emails. Show all posts

Friday, December 21, 2012

If you feel someone is impersonating you online

After my latest episode of getting scammed, I contacted Microsoft abuse(at)hotmail.com about the email used to impersonate me.

This was their reply.


Hello,
 
If you feel that someone is impersonating you, we suggest that you make a formal report of the incident. In order to violate the TOS the impersonator must be using one or more of the following:

- Your legal name
- Your telephone number
- Your address
- Any other personal identification of yours, such as a photograph
 
Take note that duplication of your nickname is not considered a violation of the COC.   
If you would like us to further investigate the case, please contact our Abuse Department with the following information and evidence documents:

• Your contact information, including an address, telephone number, and preferably, your e-mail address.
• Electronic copies of the user’s Photo ID, Driver’s License, passport, work ID badge that would validate your identity.   
• Electronic copies of the e-mail messages sent from the account         
• Notes about when this happened and the actions of the perpetrator
• A police report, if available.         
         
 You can be able to contact us by replying to this mail. Also, please send the documents needed via email attachment.
 
 
 Online Safety


I followed up with the information that they requested and they said:

Hello,

We have taken appropriate action on the account that you reported in compliance with the Hotmail Code of Conduct (COC). To view our Terms of Use, visit the following Web site:


Not sure what action they took but it made me feel better.