Mark Gilbert

Even though we try to be careful we still get burned once and a while.

I lost over $500 to sending goods to this address:

1808 N James H McGee Blvd Apt D
Dayton Ohio
45417, United States
tel: 5705592454
mginc@muchomail.com

TD merchant services and TD bank were absolutely no help.  They do not care at all about the merchants.  I think it may be time to switch merchant services provider.

Beware.

I got scammed

I have been scammed out of $1700 worth of goods. The credit card companies helped them get away with it. Here is how they did it.

I am an online merchant using the bank's online system for processing my credit card orders. I paid a developer to have it integrated into my company website.

The fraudsters used stolen credit card information to purchased goods. The cards are still valid at the time of purchase and they have the correct address information as well. Therefore authorization is easily obtained. After we sent the goods that true cardholder complains about the charges. We get a chargeback i.e. the bank takes bank the money & we lose the goods.

I called the bank with the information such as the IP address, ship to address, etc. saying is there anything we can do with the authorities. They said, "nope."

So we merchants are on our own. We pay 2-4% of our sales to VISA, Mastercard and AMEX to assume all the risk.