Canada AntiFraudcentre FAIL!

Last week we had someone try to order using a stolen card card. We were lucky enough to catch it before any goods were sent to this person.

Out of concern for the true cardholder I called our bank to let them know what had transpired. They were able to get a hold of the bank the issued the credit card and deactivate the card. Yah, good guys.

Since I also information such a the "ship to" address I thought I would try to contact someone who could investigate this further. I looked through the internet and found that Canada has an antifraud centre. So I wrote to them.

In return I got a cut & paste reply from them with no desire to pursue anything. Very disappointing. This is probably why these criminals keep getting away with it - no one is chasing them.

This it the reply I got:

This type of scam is becoming more widely used and the most important part for your business is to make sure the cards are not processed and no money/product is sent. If you would have processed the cards the real card holders would identify the unauthorized charges, disputed them, and the bank would do a charge back on the cards resulting in your business being out whatever was sent.

If possible, try to obtain as many cards and tx details as possible from this individual. The easiest way to do this is by continually stating that the cards are being declined. He will provide you with fresh cc numbers until he suspects that you have caught onto him and he would then stop contacting you.

If you have any questions about the type of scam, let me know.

Thank you.

XXX XXXXXX

Canadian Anti-Fraud Call Centre (Phonebusters)

P.O. Box 686

North Bay, ON

P1B 8J8

Telephone l Téléphone – (888) 495-8501

Fax - (888) 654-9426

XXXXXXX@antifraudcentre.ca

Fraud...Recognize it...Report it...Stop it